Support
FAQ
Can we connect giving, calendars, email signups, or forms?
Yes. Use approved links and safe embeds for providers such as giving platforms, calendars, email signup tools, and parish forms.
In-depth answer+
Website structure can represent a parish, school, ministry, location, campaign, or mixed parish-school organization. The right structure depends on ownership, navigation, branding, publishing responsibility, and domain strategy.
Technical checks
- Decide whether the content should be a full standalone site, a section inside another site, an external link, or a location-specific page.
- List required top-level navigation, required public actions, important recurring content, and any pages that must keep their old URLs.
- For integrations, identify whether the provider supports a normal link, embed, script, iframe, calendar feed, donation URL, or form endpoint.
- Check mobile readability, accessibility, contact paths, giving links, and whether time-sensitive content has an owner.
Escalation details to include
- Send the desired public URL, organization relationship, must-have sections, current provider links, and examples of pages you like or dislike.
- For school or ministry content inside a parish site, state who owns publishing approval and whether branding should match or differ.
- For redirects, provide old URL and new destination pairs.
Reference notes
- Standalone site: independent navigation, domain, publish flow, and analytics.
- Section: content lives inside a parent site with shared navigation.
- External link: sends visitors to an existing provider or separate site.
- Embed: displays provider content in a page when the provider allows safe embedding.
Can a school live as its own website or as a section?
Yes. A school can be managed as a full site, a section inside the parish site, or an external link depending on the organization setup.
In-depth answer+
Website structure can represent a parish, school, ministry, location, campaign, or mixed parish-school organization. The right structure depends on ownership, navigation, branding, publishing responsibility, and domain strategy.
Technical checks
- Decide whether the content should be a full standalone site, a section inside another site, an external link, or a location-specific page.
- List required top-level navigation, required public actions, important recurring content, and any pages that must keep their old URLs.
- For integrations, identify whether the provider supports a normal link, embed, script, iframe, calendar feed, donation URL, or form endpoint.
- Check mobile readability, accessibility, contact paths, giving links, and whether time-sensitive content has an owner.
Escalation details to include
- Send the desired public URL, organization relationship, must-have sections, current provider links, and examples of pages you like or dislike.
- For school or ministry content inside a parish site, state who owns publishing approval and whether branding should match or differ.
- For redirects, provide old URL and new destination pairs.
Reference notes
- Standalone site: independent navigation, domain, publish flow, and analytics.
- Section: content lives inside a parent site with shared navigation.
- External link: sends visitors to an existing provider or separate site.
- Embed: displays provider content in a page when the provider allows safe embedding.
Contact us
Include the domain, current site or dashboard URL, what changed, what you expected, and a screenshot when the issue is visual.
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